Overview of services
Ibex works with many leading insurers, such as Victoria, Lusitania, Allianz and AXA Global in order to offer clients a wide range of products which meet most general insurance needs.
We offer home, motor, pet, health, travel, marine, community, business insurance and more. Working with different providers Ibex Insurance will be able to find the cover that suits you.
Private Medical Insurance
Ibex insurance offers a wide range of options for medical cover for Portugal, Europe or Worldwide providing several options of cover to meet the client’s needs.
There are several options available for Private Health care, ranging from a basic discount card issued by a Portuguese insurer, through to a policy for which you will be covered for a capital insured for hospitalization and out-patient treatments.
Although one might have access to the Portugal National Health System (SNS) it is convenient to have private medical insurance to compensate the flaws of the SNS.
Private medical insurance provides:
If you restrict cover for treatment just in Portugal, you will reduce the premium and health cover (for medical emergencies) for trips outside of Portugal could be covered by a travel insurance policy.
Brief Company History
Ibex Group is a group of international insurance brokers originally established in 2000. Ibex works with many leading insurers in order to offer clients a wide range of products which meet most general insurance needs. Understanding the needs of expatriate clients living in Gibraltar, Portugal and Spain and providing a full service in the English language from point of sale, through all documentation and to payment of a claim has been key to the success and growth of Ibex over the years.
Brief Personal History
Business Development Officer Vanessa Vitória is responsible for Ibex’s commercial activity for both Ibex offices in Almancil & Tavira, and has 15 years’ experience in the insurance industry.
Clients
Ibex provides insurance for the expatriate community but also has products available for Portuguese Nationals. Within the Ibex team we have English, Portuguese, Spanish, Dutch, French and German speakers
Company slogan
‘Protecting what’s most important’
Crime Prevention and Service Quality Approach
At Ibex we are able to provide the Policy Document in English so that our clients can understand what they are insured for and what the exclusions are. At Ibex we ensure clients understand their responsibility and what security measures are needed as part of the Insurance Contract, thus ensuring a claim is valid:
Ex: If a theft claim is submitted on a Home Insurance, the claim will be valid if there is evidence of forcible entry, there is a Police report and the security measures that are stipulated on the Policy wording\schedule are in force at the time of the crime. At Ibex we provide a friendly and professional service to our clients
