Civil protection

Madeira is an archipelago in the middle of the Atlantic Ocean known for its beautiful landscapes.

As such, the main island is sought by many tourists that come to visit and explore the wonderful levadas and sights. All this comes with an associated risk. Even though the majority of our visitors experience no problem whatsoever, there are a set of measures that must be taken into consideration to guarantee that everything goes well: be physically prepared for the walk you intend to do, check weather conditions, use appropriate clothes and footwear, take sufficient food and water, be aware of your surroundings (don’t risk getting too near to cliffs) and never go alone (preferably with an experienced guide).

If something does go wrong, the European Emergency Number 112 is at your disposal. Please be patient and answer all the questions the operator asks you and try to be as precise possible about you localization. It is important that you give references, the notion of how long you have been walking and to which direction. The quality of the given information determines the speed of the emergency teams so help can be promptly delivered.

For the inhabitants of this island, the biggest risks are landslides and rapid floods in the winter months and forest fires in summer. There is information available on this page for preventive measures and what to do in an eventual occurrence. The Regional Civil Protection Service takes its mission very seriously and every year training is guaranteed to our agents and live exercises are executed to train our different procedures.

All in all, the compliance of our mission is only possible with your help – Civil Protection! Everyone’s task to guarantee our future!

All prevention and protection information is from official sources

Resource Centre Downloads

Civil Protection Regional Headquarters Madeira

Regional Relief Operations Command (CROS)

  • Tel: 91 700 112/5
  • Fax: 291 764 604
  • Address: Caminho do Pináculo 14, S. Gonçalo

Other Safety and Rescue Agencies

Fire and Rescue Services

Medical Emergency

Maritime Police

Forest Rangers

Portuguese Army

PSP Maderia

GNR Maderia